Survivors of the Democratic Republic of Congo's 2018-2020 Ebola outbreak are sharing hard-won lessons about community resistance and medical scepticism as the country confronts a fresh outbreak caused by the rare Bundibugyo virus. The earlier epidemic, which claimed over 2,200 lives across more than 3,400 confirmed cases, exposed critical gaps in public health communication and community trust that experts fear may resurface, hampering containment efforts if similar mistakes are repeated.

Vianney Kambale Kombi, who contracted Ebola during the 2018 outbreak in Beni, a major commercial centre near Congo's borders with Uganda and Rwanda, recalls the profound disbelief that gripped his community. Rather than accepting the disease as a genuine biological threat, many residents attributed the outbreak to witchcraft or dismissed it entirely. This cultural and spiritual interpretation of illness, compounded by limited health literacy, created a dangerous environment where people avoided seeking treatment and resisted public health measures. Kombi's own recovery, while medically possible thanks to supportive care and eventually vaccines, contradicted the fatalistic narratives circulating in Beni, yet changing deeply ingrained beliefs proved far more challenging than controlling the virus itself.

The scepticism that defined the 2018-2020 response took multiple forms, reflecting the complex social and political landscape of eastern Congo. Some residents interpreted the outbreak through a conspiratorial lens, viewing it as a fabrication designed to secure international funding or advance geopolitical agendas. Others, like survivor Bienfait Wanzire, noted that the timing of the outbreak coincided with political tensions and electoral campaigns, leading segments of the population to reframe the epidemic as a political tool rather than a medical emergency. This politicisation of disease undermined unified messaging from health authorities and created parallel narratives that competed for credibility within communities already marked by historical mistrust of government institutions.

Dr Babah Mutuza Lusungu, a physician at the Dieu Est Grand Medical Centre in Beni, witnessed first-hand how community denial compounded the outbreak's toll. Despite losing his own uncle and two colleagues to the virus, Dr Lusungu struggled to persuade residents that Ebola posed a genuine threat. The resistance he encountered was not merely stubborn ignorance but reflected deeper fractures in the social fabric—a breakdown of trust between the population, authorities, aid organisations, and health workers themselves. This fractured environment created a vicious cycle where public health interventions, rather than building confidence, were met with suspicion, further entrenching the belief that official narratives were misleading.

Youth disengagement represents another critical vulnerability that emerged during the 2018-2020 outbreak and remains unresolved. Dr Lusungu emphasises that young people were largely excluded from outbreak response efforts, despite their centrality to community networks and their potential as trusted messengers. When infectious disease strikes, early intervention depends on rapid information dissemination through credible local channels. Without youth leadership involvement in designing communication strategies and mobilising their peers, authorities lose access to the social capital and networks necessary to build consensus quickly. By the time confirmed cases accumulate to visible levels, community denial has already calcified, making behavioural change orders of magnitude more difficult to achieve.

The psychological and social toll extended beyond those who contracted the virus to encompass entire households. Esperance Masinda, working for the UN children's agency during the outbreak, confronted the acute trauma of children orphaned by Ebola. Her own exposure occurred while caring for her husband, a medical doctor, and both eventually recovered thanks to supportive treatment and, crucially, access to vaccines. Yet survival brought its own suffering. Within their community, the couple faced predictions that the vaccines they received would kill them, that their survival was temporary, and that recovery was impossible. The stigma surrounding Ebola survivors persisted long after viral clearance, reflecting a cultural association between the disease and death that vaccines alone could not dispel.

The current Bundibugyo outbreak, with 550 confirmed cases, 101 deaths, and just 19 recoveries as of early June, unfolds under considerably less favourable circumstances. Unlike the 2018-2020 epidemic, which benefited from the availability of the rVSV-ZEBOV vaccine—a development that proved decisive in halting transmission—the present outbreak has no approved vaccine specifically for Bundibugyo. This absence of pharmaceutical intervention removes what was arguably the most concrete and powerful tool for building public confidence in the previous response. Communities that survived earlier outbreaks may harbour scepticism about new interventions, while those experiencing Ebola for the first time have no frame of reference other than historical accounts of high mortality.

The lessons encoded in survivors' testimonies suggest that vaccine availability alone is insufficient to ensure effective outbreak control. During the 2018-2020 response, vaccines served both as a medical intervention and as a symbol of official efficacy and international commitment. Yet even with vaccines available, community acceptance remained contested. Survivors who received vaccination faced accusations of being experimented upon, subjected to witchcraft by way of injection, or exposed to deliberate harm dressed up as protection. These narratives did not evaporate with scientific evidence of vaccine safety and effectiveness; rather, they persisted as alternative explanations that coexisted alongside medical knowledge.

For Southeast Asian nations watching Congo's struggles, the regional implications are sobering. Ebola outbreaks in West Africa and Congo have periodically raised alarm across global supply chains and travel networks. More importantly, the dynamics of community scepticism, conspiracy theories, and health worker vulnerability documented in Congo resonate across Southeast Asia, where vaccine hesitancy, distrust of government health institutions, and the rapid spread of misinformation through social media have complicated responses to recent disease outbreaks. The gap between scientific evidence and community belief that hampered Congo's response is not unique to Central Africa but reflects universal challenges in public health communication during crises.

Dr Lusungu's prescription—closer collaboration with youth leaders and earlier community engagement before outbreaks reach critical mass—represents a paradigm shift away from top-down emergency response towards embedded, trust-based public health infrastructure. In Congo's context, this means recognising that health workers and authorities cannot unilaterally define outbreak reality; rather, legitimacy emerges through sustained engagement with community leaders, religious figures, youth networks, and local institutions before disease strikes. When Ebola arrives, these relationships become the backbone of rapid response, enabling communication that resonates as culturally authentic rather than externally imposed.

Masinda's reflection on the transformation of community attitudes towards survivors offers cautious hope. She notes that contemporary Beni residents no longer stigmatise her and her husband, acknowledging their shared humanity despite their history with Ebola. This shift suggests that sustained presence, recovery, and time gradually erode the narratives that initially framed survivors as dangerous or cursed. Yet waiting years for stigma to fade is a luxury unavailable during active outbreaks. The challenge for authorities responding to the current Bundibugyo outbreak is to accelerate this process of normalisation and trust-building within months rather than years, drawing on survivors' legitimacy and testimony to reshape community understanding before the outbreak reaches the scale and devastation of its 2018-2020 predecessor.

The convergence of these lessons—cultural scepticism, political distrust, exclusion of youth, vaccine hesitancy, and long-term stigma—creates a complex landscape that technical medical interventions alone cannot navigate. Congo's survivors are effectively demanding a reckoning with the social determinants of outbreak severity, arguing that disease control depends as much on rebuilding fractured relationships between communities and institutions as on distributing vaccines or deploying case management protocols. This insight carries weight far beyond Congo's borders.